Audience & Category Insight2025-12-26T21:08:57+11:00

Audience & Category Insight

INSIGHT THAT 
REVEALS WHY 
THEY BUY

Growth becomes easier when you understand how people actually choose in your category. Buyers carry mental shortcuts, expectations and default associations that guide their decisions long before they reach the shelf, the search bar or the store. When you know the most influential drivers of choice and the barriers that hold your brand back, you can shape advertising and product decisions with real confidence.

If your current insight feels vague, outdated or too focused on demographics, the issue is not the audience. It is the framework. TRP Agency builds insight systems that reveal the true patterns behind behaviour: what people care about, what they compare, what they expect and what makes them choose one brand over another.

INSIGHT BUILT AROUND THE FACTORS THAT SHAPE CHOICE

People choose brands based on memories, associations and quick subconscious shortcuts. They rarely reflect deeply or compare every option. Effective insight work measures these shortcuts directly so you can see where your brand stands and how to influence buyers more effectively.

TRP Agency identifies the top drivers of choice in your category. We uncover the attributes and associations that matter most, the cues buyers rely on and the expectations your category has trained them to notice. We also map the least influential drivers so you can stop wasting money on messages that do not move behaviour.

Next, we compare your brand against these drivers. You see exactly where you overperform, where you fall behind and where competitors are winning. This clarity reveals the gap between how you want to be seen and how the market actually sees you.

We convert this into a practical roadmap: which associations to strengthen, which barriers to remove, which messages to lead with and which distinctive assets will carry the most weight. When this insight feeds into creative and media, your brand becomes easier to notice and easier to choose.

The result is insight that leads directly to smarter strategy and measurable commercial improvement.

CASE STUDY

SAMSONITE

How we took a generic claim and turned
it into an attention-spiking asset.

+56%

Consideration

+31%

First Choice Uplift

READY TO UNDERSTAND WHAT REALLY DRIVES CHOICE IN YOUR CATEGORY?

Let us review your category, uncover your most powerful drivers and show you how to turn audience insight into brand and commercial growth.

Let’s talk

For new client enquiries please contact
Fraser Ross – New Business Director
fross@trpagency.com.au